Privacy Policy

Welcome to the Privacy Policy of www.theroyalwatchery.com. Your privacy is of paramount importance to us, and we are committed to protecting and responsibly managing your personal data. In this policy, we will explain what information we collect, how we use it, and with whom we share it. We encourage users to carefully read the details provided here to understand our privacy practices. If you have any questions or need further information, please do not hesitate to contact us. Thank you for your trust.

Data Collected

Types of data collected:
The following types of data may be collected through our website:

  1. Identification Data: Name, surname, date of birth.
  2. Contact Data: Email address, phone number, WhatsApp number, postal address.
  3. Location Data: IP address, geolocation data.
  4. Browsing Data: Information about pages visited, time spent on the site.
  5. Usage Data: Information about the device used to connect to the site, site usage, and interactions with content.
  6. Payment Data: Details of the credit or debit card used, cardholder name, billing addresses, tax data, and any other data useful to verify the correspondence between the cardholder and the user, including facial recognition and matching with an identification document issued by a public authority.
  7. Detail about your transactions
  8. Messages, emails and communications with the user  
  9. Marketing Preferences: If voluntarily expressed by the user through contact forms, market research, surveys, or other forms.
  10. Photographs, video recordings, and other information voluntarily provided by the user on the occasion of winning draws or for promotional services related to the activities of Deluxe Watch Company Ltd.

Data Collection Methods

Methods of collection:
Data can be collected in various ways, including:

  1. Contact Form: Users manually enter their data into the specific form on the website or send it via email or text messages through mobile or electronic devices, or in paper form.
  2. Cookies and Similar Technologies: Cookies are used to automatically collect information during site navigation.
  3. Account Registration: To access certain site features, the registration of an account is required with the entry of specific data.

Purpose of Data Collection

The data is collected for the following purposes:

  1. Order Management: To process and manage orders placed by users.
  2. Communications: To send communications related to the user’s account and transactions.
  3. Experience Personalization: To offer a personalized experience based on the user preferences.
  4. Analysis and Improvement: To analyze site usage and improve performance and usability.
  5. Marketing: To send commercial and promotional communications aligned with the user’s interests.

Data Sharing

Third parties with whom data is shared:
The data collected through our website may be shared with the following third parties:

  1. Service Providers: Companies or partners that provide support services such as hosting the site or managing payments.
  2. Business Partners: Other websites or companies with whom we collaborate to offer joint services or promotions.
  3. Competent Authorities: In case of official requests from competent authorities in accordance with the law.

Reasons for Data Sharing

The sharing of data with third parties may be motivated by the following reasons:

  1. Service Provision: Some data may be shared with service providers to ensure the proper functioning of the site and order management.
  2. Business Collaborations: Sharing data with business partners may be aimed at offering users integrated services or targeted promotions.
  3. Compliance with Legal Obligations: In response to legal requests or as authorized by competent authorities.

Use of Cookies and Similar Technologies

Purpose of Cookies:
This website uses cookies and similar technologies to enhance the user’s browsing experience and to collect information about site usage. Cookies are small text files that are stored on the user’s device when accessing the website.

Types of Cookies Used:

  1. Technical Cookies:
    Used to ensure the proper functioning of the site and to offer services to the user.
  2. Analytical Cookies:
    Used to gather information about site usage to improve performance and user experience.
  3. Third-Party Cookies:
    May be used by external services integrated into the site, such as social media or statistical analysis services.

Cookie Management:
Users have the option to accept or reject the use cookies through their browser settings. It is also possible to modify cookie preferences directly on the site by accepting only certain categories of cookies. Users can withdraw their consent to the use of cookies at any time; however, this may affect the browsing experience on the site.

User Rights
Right to access personal data:
Users have the right to access their personal data collected and processed by the website. To do so, users can request a copy of their personal data held by the data controller.

Procedure to exercise the right:
To exercise the right to access their data, users can send a written request to the site’s privacy officer as indicated below. The request should include sufficient information to identify the user and specify the personal data they are seeking access to.

Right to Rectification or Erasure:
Users have the right to request the rectification or erasure of their personal data if it is inaccurate, incomplete, or no longer necessary for the purposes for which it was collected.

Procedure to exercise the right:
To exercise the right to rectification or erasure, users can send a written request to the website’s privacy officer as indicated below. In the request, the user must specify the data to be corrected or deleted and provide the reasons for the request.

Right to Object to Processing:
Users have the right to object to the processing of their personal data, such as for direct marketing purposes or profiling, except when the data is required to meet a contractual or legal obligation.

Procedure to exercise the right:
Users can exercise the right to object by sending a written request to the website’s privacy officer as indicated below. In the request, the user must specify the reasons for their objection and the processing purposes they are objecting to.

Data Security
Adopted Security Measures:
Our website implements strict security measures to protect users’ personal data from unauthorized access, loss, or improper alterations. Some of the security measures implemented include:

  • Data encryption using secure protocols (such as SSL) to protect information transmitted online.
  • Implementation of access controls to restrict access to sensitive data only to authorized personnel.
  • Regular data backups to ensure availability and integrity.
  • Continuous monitoring of systems to detect and prevent potential security threats.

Data Breach Notification Policy:
In the event of a data breach that may compromise users’ privacy, we are committed to promptly notifying the relevant authorities and affected users. The breach notification will be made as soon as possible after becoming aware of the incident and will include the following information:

  • Description of the incident and compromised information.
  • Measures taken to address the breach and prevent future incidents.
  • Recommendations on how users can protect their data.

User data security is a top priority for us, and we are dedicated to ensuring the highest protection of their personal data in compliance with data protection regulations.

Changes to the Privacy Policy
Notification of Changes:
We reserve the right to make changes to the Privacy Policy to reflect any changes in our data management practices or to comply with current regulations. Any substantial changes to the Privacy Policy will be communicated to users through one of the following methods:

  • Direct notification via email to registered users.
  • Clear alert messages on the website or the Privacy Policy page.
  • Posting a notice on our official communication platforms.

Effective Date of Changes:
Each change to the Privacy Policy will take effect on the date of publication of the updated version on the website. Users will be encouraged to regularly review the Privacy Policy to stay informed about any changes and understand how their personal data is handled.

We are committed to maintaining transparency and clarity in our data management practices and ensuring that users are adequately informed about any changes to the Privacy Policy.

Contacts
Contact Information for the Data Protection Officer:
Data Protection Officer:
Name: Giuseppe cascio
Email: theroyalwatchery@gmail.com
Phone: +447519 774617

Ways to Contact the Company for Privacy Inquiries:
For any questions, concerns, or requests regarding privacy and the management of personal data, users can contact the company using the following channels:

 

Email: info@theroyalwatchery.com

Phone: +447519 774617
Address: 167 Great Portland Street, 5th floor, London, England W1W 5PF, GB

Our team is available to provide assistance and respond to any questions regarding privacy and the management of personal data. Users can contact the Data Protection Officer or the company directly using the channels provided above.